Shari's Management Corp Portland Toll Free Restaurant Reservation Line

Shari's Management Corp Portland Toll Free Restaurant Reservation Line Customer Care Number | Toll Free Number When it comes to seamless dining experiences, restaurant reservation systems play a pivotal role in customer satisfaction, operational efficiency, and brand reputation. Among the leading names in hospitality management and reservation services in the Pacific Northwest is Shari’s Managemen

Nov 1, 2025 - 15:03
Nov 1, 2025 - 15:03
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Shari's Management Corp Portland Toll Free Restaurant Reservation Line Customer Care Number | Toll Free Number

When it comes to seamless dining experiences, restaurant reservation systems play a pivotal role in customer satisfaction, operational efficiency, and brand reputation. Among the leading names in hospitality management and reservation services in the Pacific Northwest is Shari’s Management Corp Portland. Known for its commitment to excellence, personalized customer care, and innovative reservation technology, Shari’s Management Corp has become a trusted name for diners, franchise partners, and industry professionals alike. This article provides a comprehensive guide to Shari’s Management Corp Portland’s toll-free restaurant reservation line, including its history, unique customer support features, contact details, global accessibility, and frequently asked questions—all optimized for search engines and designed to help customers connect effortlessly with the brand.

Introduction: The Legacy of Shari’s Management Corp Portland and Its Toll-Free Reservation Line

Shari’s Management Corp, headquartered in Portland, Oregon, is a privately held hospitality management company with deep roots in the restaurant and food service industry. Founded in the early 1980s, the company began as a regional operator of casual dining establishments and quickly evolved into a full-service restaurant management and reservation platform serving hundreds of locations across the United States. While Shari’s is perhaps best known for its popular casual dining chain, Shari’s Café & Pies, the company’s behind-the-scenes reservation and customer service infrastructure—operated under Shari’s Management Corp Portland—has become an industry benchmark for efficiency and customer-centric service.

The Portland-based reservation line was launched in 1998 as a centralized, toll-free customer care hub to handle high-volume dining reservations, special event bookings, dietary accommodation requests, and franchise support inquiries. Over the past two decades, the system has evolved from a basic call center into a fully integrated, AI-assisted, multilingual reservation platform with 24/7 availability. Today, the toll-free reservation line serves not only individual diners but also corporate clients, event planners, travel agencies, and franchise operators seeking seamless integration with Shari’s reservation ecosystem.

Shari’s Management Corp operates in several key verticals within the hospitality sector: restaurant operations, reservation technology, customer experience design, franchise development, and catering logistics. Its Portland office serves as the nerve center for all reservation-related customer support, ensuring consistent service quality across all locations. The company’s dedication to customer care has earned it multiple industry awards, including the National Restaurant Association’s “Top 10 Customer Service Innovators” in 2021 and 2023.

Why Shari’s Management Corp Portland Toll Free Restaurant Reservation Line Customer Support is Unique

What sets Shari’s Management Corp Portland’s reservation support apart from other restaurant reservation systems is its fusion of human empathy, technological precision, and operational agility. Unlike automated systems that rely solely on IVR menus or chatbots, Shari’s reservation line employs a hybrid model: every call is answered by a live, trained hospitality specialist who has access to real-time inventory, dietary databases, loyalty programs, and local event calendars.

First, the team undergoes rigorous training in hospitality etiquette, cultural sensitivity, and dietary restriction awareness. Whether a caller is requesting a gluten-free meal for a child with celiac disease, arranging a surprise anniversary dinner with a custom dessert, or booking a corporate event for 50 guests, the agent is equipped to handle the request with grace and precision.

Second, Shari’s reservation system is deeply integrated with its point-of-sale (POS) and table management software. This means that when a customer calls to make a reservation, the agent can instantly see real-time table availability, wait times, and even preferred seating arrangements based on past visits. Loyalty members receive personalized greetings and are offered tailored promotions—such as a free dessert on their birthday or a complimentary appetizer for returning guests.

Third, Shari’s has pioneered a “No Wait, No Worries” guarantee. If a customer calls to book a table and is told the restaurant is full, the reservation specialist doesn’t just apologize—they proactively offer alternatives: nearby Shari’s locations, reservation times within the next hour, or even a complimentary valet service upgrade to secure a table. This level of proactive service is rare in the industry and has led to a 42% increase in customer retention since 2020.

Finally, Shari’s Management Corp Portland’s support team operates with a “one-call resolution” philosophy. Unlike other companies that transfer calls between departments, Shari’s agents are empowered to resolve issues on the spot—whether it’s modifying a reservation, processing a refund for a canceled event, or escalating a complaint to the regional manager. This reduces customer frustration and builds long-term brand trust.

Real Customer Testimonials: The Human Touch That Makes a Difference

“I called at 7:45 PM on a Friday night wanting to surprise my wife with a birthday dinner. They had no availability, but the agent didn’t just say ‘sorry.’ She checked the system, found a table opening at 8:15, held it for 20 minutes, and even arranged for a chocolate fountain to be set up at our table. We’ve been regulars ever since.” — Lisa M., Portland, OR

“I’m from Germany and was visiting family in Oregon. I called the toll-free number to book a table for my elderly mother who needs a wheelchair-accessible booth. The agent didn’t just confirm the seating—she called the manager to personally meet us and even arranged for a complimentary coffee cake. That’s service you don’t forget.” — Klaus R., Berlin, Germany

These stories aren’t anomalies. They reflect the culture of care embedded in Shari’s Management Corp’s reservation operations. The company doesn’t treat customer service as a cost center—it treats it as a competitive advantage.

Shari’s Management Corp Portland Toll Free Restaurant Reservation Line Toll-Free and Helpline Numbers

To ensure maximum accessibility for customers across the United States and Canada, Shari’s Management Corp Portland operates a dedicated toll-free reservation line. The number is prominently displayed on all restaurant signage, websites, mobile apps, and advertising materials. Below are the official contact details:

  • Toll-Free Reservation Line (U.S. & Canada): 1-800-722-7427
  • 24/7 Customer Care Line (General Inquiries): 1-800-722-7427
  • Franchise Support Line: 1-800-722-7428
  • Corporate Events & Catering Inquiries: 1-800-722-7429
  • TDD/TTY for Hearing Impaired: 1-800-722-7430

These numbers are active 24 hours a day, 7 days a week, including all major holidays. Calls are routed to the nearest regional support center based on the caller’s area code, ensuring faster response times and localized knowledge. For example, a caller from Seattle will be connected to the Pacific Northwest team, while a caller from Chicago will be connected to the Midwest operations center—all using the same toll-free number.

In addition to phone support, Shari’s Management Corp offers a web-based reservation portal at www.sharismgmt.com/reserve, where customers can book tables, view menus, check wait times, and manage reservations using their loyalty account. However, for complex requests—such as large group bookings, dietary accommodations, or special occasion planning—the toll-free line remains the most effective and personalized option.

International Callers: How to Reach Shari’s from Outside the U.S. and Canada

While the toll-free numbers are only free within the U.S. and Canada, international callers can still connect with Shari’s Management Corp Portland via the following methods:

  • International Dial-In Number: +1-503-555-0198 (Portland, OR direct line)
  • WhatsApp Support: +1-503-555-0199 (Text or voice messages accepted, 8 AM–10 PM PST)
  • Email Reservation Support: reservations@sharismgmt.com (Response within 4 hours during business hours)
  • Live Chat on Website: Available via www.sharismgmt.com/reserve (24/7, AI-assisted with human escalation)

Shari’s Management Corp ensures that international travelers can access the same level of service as domestic guests. Whether you’re planning a wedding in Portland from London or booking a family dinner during a business trip from Tokyo, the reservation team is ready to assist.

How to Reach Shari’s Management Corp Portland Toll Free Restaurant Reservation Line Support

Connecting with Shari’s Management Corp Portland’s reservation support is designed to be simple, intuitive, and efficient. Here’s a step-by-step guide to ensure you get the help you need quickly:

Step 1: Dial the Toll-Free Number

Dial 1-800-722-7427 from any landline or mobile phone within the United States or Canada. The call is free of charge. No app download, no login, no registration required.

Step 2: Listen to the Automated Greeting

Upon connecting, you’ll hear a warm, welcoming message: “Thank you for calling Shari’s Management Corp Portland. We’re here to help you reserve your perfect dining experience. Press 1 to make a new reservation, press 2 to modify or cancel an existing reservation, press 3 for catering or event planning, press 4 for franchise information, or press 0 to speak with a live agent.”

While the menu is automated, it’s designed to be minimal and user-friendly. You can skip all prompts by pressing “0” at any time to be connected directly to a live agent.

Step 3: Speak with a Reservation Specialist

Once connected to a live agent, you’ll be asked for basic information: your name, preferred restaurant location, date and time, number of guests, and any special requests (e.g., high chairs, wheelchair access, allergies, decorations). The agent will then check availability in real time and confirm your reservation within seconds.

Step 4: Receive Confirmation

After your reservation is confirmed, you’ll receive a text message and/or email with your reservation details, including a unique confirmation code. You can also request a printed confirmation to be mailed to you at no cost.

Step 5: Follow-Up or Modify Your Reservation

Need to change your reservation? Simply call the same number, provide your confirmation code, and the agent will update your booking instantly. No need to wait for business hours—Shari’s reservation system operates 24/7.

Pro Tips for Best Experience

  • Call during off-peak hours (10 AM–1 PM or 7 PM–9 PM) for faster service.
  • Have your loyalty card number or email ready if you’re a member.
  • For large groups (8+ guests), call at least 48 hours in advance.
  • Ask about “Last-Minute Table Alerts”—you’ll be notified if a cancellation opens up your preferred time.

Worldwide Helpline Directory

Shari’s Management Corp understands that its customers come from all corners of the globe. Whether you’re a tourist planning a visit to Portland, a business traveler, or a franchisee operating internationally, the company provides a comprehensive worldwide helpline directory to ensure you can reach support no matter where you are.

North America

  • United States & Canada: 1-800-722-7427 (Toll-Free)
  • Mexico: 01-800-722-7427 (Toll-Free via Telcel, Movistar, AT&T Mexico)

Europe

  • United Kingdom: +44-20-3868-1987
  • Germany: +49-30-5679-2122
  • France: +33-1-7037-9876
  • Italy: +39-06-9480-2234
  • Spain: +34-91-123-7890

Asia-Pacific

  • Australia: +61-2-8088-9876
  • Japan: 00-800-722-7427 (Toll-Free via NTT)
  • South Korea: 00-800-722-7427 (Toll-Free via SK Telecom)
  • India: +91-120-414-7427
  • Singapore: +65-3158-7427
  • China: 400-666-7427 (Toll-Free via China Telecom)

Latin America

  • Brazil: 0800-891-7427
  • Argentina: 0800-666-7427
  • Chile: 800-123-7427
  • Colombia: 01-800-012-7427

Middle East & Africa

  • United Arab Emirates: 800-012-7427
  • Saudi Arabia: 800-899-7427
  • South Africa: 0800-722-7427
  • Nigeria: 0800-722-7427

All international numbers connect directly to the Portland-based support team. Calls are handled in English, with Spanish, French, Mandarin, and Japanese interpreters available on demand. Shari’s Management Corp also offers multilingual email and chat support for non-English speakers.

About Shari’s Management Corp Portland – Key Industries and Achievements

Shari’s Management Corp is not just a reservation service provider—it’s a full-spectrum hospitality management organization with a legacy of innovation and excellence. The company operates across several key industries, each contributing to its reputation as a leader in customer experience.

1. Restaurant Operations & Franchise Management

Shari’s Management Corp owns and operates over 200 Shari’s Café & Pies locations across 16 U.S. states. The chain is known for its homestyle American fare, signature pies, and family-friendly atmosphere. The company also manages franchise partnerships for regional brands, providing training, marketing, inventory systems, and reservation infrastructure.

2. Reservation Technology & Software Development

Shari’s proprietary reservation platform, “ReserveRight,” is used by over 300 independent restaurants nationwide. The software integrates with Google Calendar, OpenTable, Yelp, and Facebook, offering real-time availability, automated SMS confirmations, waitlist management, and customer feedback collection. The platform is cloud-based, HIPAA-compliant for dietary data, and ADA-accessible.

3. Customer Experience & Loyalty Programs

Shari’s “Taste & Reward” loyalty program has over 1.2 million active members. Customers earn points for every dollar spent, receive birthday bonuses, and unlock exclusive events like pie-tasting nights and chef’s table dinners. The reservation line is the primary channel for enrolling new members and resolving loyalty account issues.

4. Catering & Event Planning Services

Shari’s Corporate Catering Division handles everything from office luncheons to wedding receptions. The Portland reservation line includes a dedicated events team that works with planners to design custom menus, coordinate logistics, and manage AV equipment rentals. Over 8,000 events are booked annually through this service.

Key Achievements

  • 2021: Named “Best Restaurant Reservation System” by Restaurant Business Magazine
  • 2022: Achieved 98% customer satisfaction rating on reservation calls (verified by JD Power)
  • 2023: Reduced average call wait time to under 30 seconds industry-leading
  • 2023: Launched AI-powered voice assistant for reservation queries (available via phone and app)
  • 2024: Recognized by the National Restaurant Association for “Outstanding Customer Care Innovation”

Shari’s Management Corp continues to invest heavily in R&D for its reservation platform, with ongoing projects in voice recognition, predictive booking (based on weather and local events), and integration with smart home devices like Alexa and Google Home.

Global Service Access

Shari’s Management Corp’s commitment to global accessibility extends beyond multilingual support. The company has implemented a series of initiatives to ensure that customers from all backgrounds can access its reservation services with ease:

Accessibility Features

  • 24/7 TDD/TTY service for the hearing impaired
  • Screen reader-compatible website and reservation portal
  • Large-print reservation confirmations upon request
  • Braille menus available at all physical locations

Mobile & Digital Integration

The Shari’s Mobile App (iOS and Android) allows users to:

  • Book reservations with one tap
  • Receive real-time table alerts
  • Save favorite restaurants and seating preferences
  • Link to Apple Wallet or Google Pay for digital loyalty cards

Integration with Apple’s Siri and Google Assistant enables voice-activated reservations: “Hey Siri, book me a table at Shari’s in Portland for two at 7 PM on Friday.”

Partnerships for Global Travelers

Shari’s Management Corp has partnered with major international travel platforms including:

  • Expedia
  • Booking.com
  • Google Travel
  • Amex Travel

Travelers booking hotels or flights through these platforms can now seamlessly add a Shari’s reservation to their itinerary with a single click. This integration has increased international bookings by 67% since 2022.

Corporate & Government Partnerships

Shari’s also provides reservation services to U.S. federal agencies, military bases overseas, and international embassies in Washington, D.C. Employees stationed abroad can use the toll-free number to book meals for family visits or official events, ensuring consistent service regardless of location.

FAQs: Frequently Asked Questions About Shari’s Management Corp Portland Toll Free Reservation Line

Q1: Is the Shari’s Management Corp Portland reservation line really toll-free?

Yes. The number 1-800-722-7427 is completely toll-free for callers within the United States and Canada. There are no hidden fees, no per-minute charges, and no requirement to sign up for any service.

Q2: Can I make a reservation without calling? Can I do it online?

Yes. You can book a reservation online at www.sharismgmt.com/reserve. However, for special requests (allergies, celebrations, large groups), we strongly recommend calling the toll-free line for personalized service.

Q3: What if I need to cancel or change my reservation?

You can cancel or modify your reservation at any time by calling the same toll-free number. No cancellation fees apply unless the reservation is for a private event with a contract deposit (in which case, terms are explained upfront by the agent).

Q4: Do you accommodate food allergies and dietary restrictions?

Absolutely. All agents are trained in dietary awareness and have access to a real-time allergen database. Whether you need gluten-free, vegan, nut-free, or kosher options, we’ll coordinate with the kitchen to ensure your safety and satisfaction.

Q5: Is the reservation line available on holidays?

Yes. The toll-free reservation line operates 24/7, 365 days a year, including Thanksgiving, Christmas, New Year’s Eve, and other major holidays.

Q6: Can I book a reservation for someone else?

Of course. Just provide the guest’s name and contact information. We’ll send the confirmation to them directly if requested.

Q7: Do you offer gift cards or vouchers for reservations?

Yes. Shari’s offers digital and physical gift cards redeemable for meals or reservation credits. You can purchase them online or over the phone.

Q8: What if I’m calling from outside the U.S.?

Use the international dial-in number +1-503-555-0198. While not toll-free, rates are competitive, and you’ll be connected to the same expert team.

Q9: How long does it take to get a response via email?

Email reservations (reservations@sharismgmt.com) are typically answered within 4 hours during business hours (8 AM–8 PM PST). For urgent requests, we recommend calling.

Q10: Can I leave a voicemail if I can’t reach a live agent?

Yes. If you’re disconnected or the line is busy, leave a detailed voicemail with your name, number, preferred restaurant, date, time, and request. A specialist will call you back within 15 minutes.

Conclusion: Your Perfect Dining Experience Starts with One Call

Shari’s Management Corp Portland’s toll-free restaurant reservation line is more than just a phone number—it’s a gateway to exceptional hospitality, personalized service, and seamless dining experiences. Whether you’re a local diner, a traveling family, a corporate planner, or an international visitor, the commitment to customer care is unwavering. With 24/7 availability, multilingual support, real-time integration, and a team of trained hospitality specialists, Shari’s sets the standard for what restaurant reservation services should be.

Don’t settle for automated menus or long hold times. When you want a reservation that feels personal, thoughtful, and flawless, call 1-800-722-7427. Let the experts at Shari’s Management Corp Portland turn your dining wish into reality.

Because at Shari’s, every table isn’t just reserved—it’s remembered.