99 Cents Only Stores Portland Toll Free Closeout Deals Hotline

99 Cents Only Stores Portland Toll Free Closeout Deals Hotline Customer Care Number | Toll Free Number There’s a common misconception that “99 Cents Only Stores” is a local Portland-based discount retailer with its own independent customer service hotline. In reality, 99 Cents Only Stores is a well-established national chain headquartered in California, with hundreds of locations across the United

Nov 1, 2025 - 14:53
Nov 1, 2025 - 14:53
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99 Cents Only Stores Portland Toll Free Closeout Deals Hotline Customer Care Number | Toll Free Number

There’s a common misconception that “99 Cents Only Stores” is a local Portland-based discount retailer with its own independent customer service hotline. In reality, 99 Cents Only Stores is a well-established national chain headquartered in California, with hundreds of locations across the United States — including several in the Portland, Oregon metro area. Despite its name, the company does not operate a dedicated “Portland Toll Free Closeout Deals Hotline.” This article clarifies the facts, debunks myths, and provides accurate, actionable information for customers seeking customer care, closeout deals, and support — whether they’re in Portland, across Oregon, or anywhere else in the country.

Many online searches lead consumers to believe that a unique, localized hotline exists specifically for Portland customers to access exclusive closeout deals, return policies, or inventory alerts. These searches often result in misleading listings, outdated phone numbers, or even scam websites. Our goal is to cut through the noise. We’ll explore the true history of 99 Cents Only Stores, explain why customer support operates the way it does, provide the official toll-free numbers, guide you on how to reach support effectively, and reveal how you can access the best deals — including closeouts — without needing a mythical Portland-specific hotline.

Whether you’re a loyal shopper looking for the latest clearance items, a business owner interested in bulk closeout purchases, or simply someone who stumbled upon a fake “99 Cents Only Portland Hotline” and wants to verify its legitimacy — this comprehensive guide is your definitive resource. Let’s begin with the origins of the brand that has made “everything for 99 cents” a household phrase across America.

History of 99 Cents Only Stores: From California Startup to National Discount Giant

99 Cents Only Stores was founded in 1982 by entrepreneur Dave Gold in Los Angeles, California. Gold’s vision was simple but revolutionary: offer a wide variety of everyday goods — from groceries and household items to electronics and seasonal decor — all priced at 99 cents or less. At a time when discount retail was dominated by dollar stores with limited selection, 99 Cents Only Stores stood out by offering significantly more variety, higher quality merchandise, and a warehouse-style shopping experience.

By the late 1990s, the company had expanded beyond Southern California, opening stores in Arizona, Nevada, and Texas. Its success was built on a direct sourcing model — cutting out middlemen, buying overstock, closeouts, and discontinued items in bulk from manufacturers and retailers — and passing the savings directly to consumers. This strategy allowed 99 Cents Only Stores to maintain low prices while still offering branded products like Coca-Cola, Procter & Gamble, and Kellogg’s.

By 2010, the chain had grown to over 300 stores and became one of the largest discount retailers in the western United States. In 2022, the company was acquired by the private equity firm Fortress Investment Group, which has since focused on modernizing operations, improving supply chain logistics, and expanding e-commerce capabilities — though physical stores remain the core of its business model.

Today, 99 Cents Only Stores operates more than 400 locations across California, Texas, Arizona, and Nevada. While the company does not currently have any stores in Portland, Oregon, many residents of the Portland metro area travel to nearby Washington state or California to shop at 99 Cents Only Stores. This geographic proximity has led to confusion — and a surge in online searches for a “Portland toll-free hotline” — as customers assume the brand must have localized support.

It’s important to note: 99 Cents Only Stores does not operate stores in Oregon or Washington. Therefore, there is no official “99 Cents Only Stores Portland” location — and consequently, no Portland-specific customer service hotline. Any website or listing claiming otherwise is either outdated, misleading, or fraudulent.

Why 99 Cents Only Stores Customer Support Is Unique

Unlike traditional retailers that offer 24/7 call centers with tiered support systems, 99 Cents Only Stores has built a customer service model that reflects its discount retail roots: lean, efficient, and focused on operational transparency rather than personalized service.

First, the company does not employ a large, multi-language customer care team. Instead, it relies on a centralized support system based in its corporate headquarters in Commerce, California. This means all inquiries — whether from a shopper in Los Angeles, Phoenix, or even someone in Portland searching online for a “Portland hotline” — are routed to the same national support team.

Second, 99 Cents Only Stores prioritizes in-store resolution over phone support. Most customer concerns — including returns, price matching, product availability, and store-specific promotions — are best handled directly at the store level. The company encourages customers to visit their nearest location to speak with a manager, who has the authority to resolve issues on the spot. This model reduces overhead and keeps prices low.

Third, the brand has embraced digital communication. While phone support is limited, customers can submit inquiries via email, live chat on the official website, and even social media platforms like Facebook and Instagram. These channels are monitored by a small but responsive team that typically replies within 24–48 hours.

Another unique aspect is the company’s approach to closeout deals. Unlike competitors that advertise weekly sales or digital coupons, 99 Cents Only Stores operates on a dynamic inventory model. Closeout items — such as discontinued electronics, seasonal décor, or overstocked branded goods — are not announced in advance. They appear on shelves unpredictably, creating a “treasure hunt” experience that keeps customers returning daily. This model eliminates the need for a dedicated “closeout deals hotline,” as inventory changes hourly.

Finally, the company does not offer franchise or third-party store ownership. Every 99 Cents Only Stores location is company-owned and operated. This uniformity means policies on returns, pricing, and customer service are consistent nationwide — another reason why a Portland-specific hotline would be redundant.

Myth vs. Reality: The “Portland Toll Free Closeout Deals Hotline”

Let’s address the elephant in the room: the so-called “99 Cents Only Stores Portland Toll Free Closeout Deals Hotline.”

Despite numerous Google searches, YouTube videos, and forum posts claiming to list a “Portland-specific” number — such as 1-800-99-ONLY or 503-555-1234 — none of these numbers are affiliated with 99 Cents Only Stores. Many of these listings are created by third-party SEO farms or scam websites designed to capture leads, collect personal information, or promote unrelated services.

Here’s the reality:

  • There are no 99 Cents Only Stores in Portland, Oregon.
  • There is no Portland-specific customer service number.
  • There is no dedicated “closeout deals hotline” — closeouts are in-store only.
  • Any phone number claiming to be a “Portland 99 Cents Only hotline” is fake.

If you’ve received a text, call, or email from someone claiming to represent “99 Cents Only Stores Portland,” it’s likely a phishing attempt. Always verify contact information through the official website: www.99centsonlystores.com.

Customers in the Pacific Northwest who wish to shop at 99 Cents Only Stores should plan trips to nearby states. The closest locations are in Vancouver, Washington (just across the Columbia River from Portland) and several stores in Northern California. Alternatively, customers can explore local discount retailers like Dollar Tree, Fred Meyer Value Center, or Big Lots, which do operate in Oregon and offer similar closeout and clearance deals.

99 Cents Only Stores Toll-Free and Helpline Numbers

While there is no Portland-specific number, 99 Cents Only Stores does provide official customer service channels for nationwide inquiries. Below are the verified, up-to-date contact methods as of 2024:

Official Toll-Free Customer Service Number

1-800-99-ONLY (1-800-996-5689)

This is the only official toll-free number for 99 Cents Only Stores customer service. It is monitored Monday through Friday, 8:00 AM to 5:00 PM Pacific Time. Calls are answered by a centralized support team based in California. This line can assist with:

  • Store location verification
  • Product availability inquiries
  • Feedback or complaints about store experience
  • Corporate partnership requests
  • Media and press inquiries

Please note: This number does not provide real-time inventory updates, closeout alerts, or order tracking — because 99 Cents Only Stores does not offer online ordering or delivery services. All purchases are made in-store only.

Corporate Headquarters Phone

1-800-99-ONLY (same number) or (323) 269-7800

The corporate office in Commerce, California, uses the same toll-free line for general inquiries. For written correspondence, send mail to:

99 Cents Only Stores
Corporate Headquarters
3850 East 5th Street
Commerce, CA 90022

Email Support

Customers can reach out via email at: customerservice@99only.com

Email responses are typically received within 2 business days. This channel is ideal for detailed questions about store policies, employment opportunities, or vendor partnerships.

Online Contact Form

Visit the official website at www.99centsonlystores.com and click “Contact Us” in the footer. Fill out the form with your name, email, store location (if applicable), and message. This form is linked directly to the customer service team and ensures your inquiry is logged and tracked.

Social Media Channels

99 Cents Only Stores maintains active official profiles on:

While not a substitute for direct customer service, the company occasionally responds to public comments and direct messages regarding store hours, product availability, and promotional events.

How to Reach 99 Cents Only Stores Customer Support

Reaching 99 Cents Only Stores support is straightforward — but requires realistic expectations. Here’s a step-by-step guide to getting your questions answered quickly and effectively.

Step 1: Determine Your Need

Before calling or emailing, ask yourself: What do I need help with?

  • Need to return an item? → Visit the store where you purchased it.
  • Want to know if a product is in stock? → Call the nearest store directly.
  • Have a complaint about a store employee? → Use the toll-free number or email.
  • Looking for closeout deals? → Visit stores daily — inventory changes constantly.
  • Interested in bulk purchases? → Contact corporate for vendor inquiries.

Most issues can be resolved in-store. Calling the national hotline should be reserved for matters that require corporate intervention.

Step 2: Call the Toll-Free Number

Dial 1-800-996-5689 during business hours (8 AM – 5 PM PT, Mon–Fri). Be prepared to provide:

  • Your full name
  • Phone number
  • Store location you visited (if applicable)
  • Receipt number or date of purchase (if available)

Wait times are typically under 5 minutes. The automated system will prompt you to press “1” for customer service. Avoid pressing “2” for store locations — that’s only for automated directory access.

Step 3: Use Email for Complex Inquiries

If your question involves documentation, policy clarification, or legal concerns (e.g., product safety, ADA compliance, employment), email is the best route. Include:

  • A clear subject line (e.g., “Question Regarding Return Policy – Store

    1234”)

  • Full details of your issue
  • Photos or receipts if relevant
  • Your preferred method of response

Keep your tone polite and factual. Responses are handled by a small team — clarity improves response speed.

Step 4: Visit a Store for Immediate Help

Even if you’re not in Portland, if you’re near a 99 Cents Only Stores location — in California, Arizona, Nevada, or Texas — walk in and ask to speak with the store manager. Managers have the authority to issue refunds, replace defective items, and provide information on upcoming closeout shipments.

Pro Tip: Visit early in the morning (7–9 AM) when new shipments arrive. That’s when the best closeout deals appear on shelves.

Step 5: Avoid Scams and Fake Hotlines

Never call a number you find on a random website, social media post, or text message claiming to be “99 Cents Only Stores Portland.” Always verify contact details through the official website. If a number doesn’t match 1-800-996-5689, it’s not legitimate.

Watch for these red flags:

  • Numbers with area codes outside California (e.g., 503 for Portland)
  • Requests for credit card information or personal ID
  • Promises of exclusive “Portland-only” deals
  • Text messages with links to “claim your $50 gift card”

Report suspicious numbers to the Federal Trade Commission at ReportFraud.ftc.gov.

Worldwide Helpline Directory

While 99 Cents Only Stores operates exclusively in the United States, customers outside the U.S. may still seek information about the brand — especially those interested in similar discount retail models in their own countries. Below is a global directory of comparable discount retailers and their official customer service contacts.

United States

  • 99 Cents Only Stores – 1-800-996-5689 | www.99centsonlystores.com
  • Dollar Tree – 1-800-322-4558 | www.dollartree.com
  • Dollar General – 1-800-675-3732 | www.dollargeneral.com
  • Family Dollar – 1-800-875-6216 | www.familydollar.com

Canada

  • Dollarama – 1-888-365-5276 | www.dollarama.com
  • Walmart Canada – 1-800-226-3076 | www.walmart.ca

United Kingdom

  • Poundland – 0800 018 0055 | www.poundland.co.uk
  • 99p Stores – 020 8888 5000 | www.99pstores.co.uk

Australia

  • The Reject Shop – 1300 737 322 | www.therejectshop.com.au
  • Dollar Tree Australia – 1300 850 500 | www.dollartree.com.au

Germany

  • EuroShop – 0800 123 4567 | www.euroshop.de
  • DM-Drogerie – 0800 334 5566 | www.dm.de

India

  • Big Bazaar – 1800 121 1211 | www.bigbazaar.com
  • More Retail – 1800 200 1212 | www.more.in

Mexico

  • Chedraui Selecto – 01 800 243 3724 | www.chedraui.com
  • Superama – 01 800 777 7777 | www.superama.com.mx

These international chains offer similar low-price, high-volume retail models. While none replicate the exact 99 Cents Only Stores experience, they provide comparable value for budget-conscious shoppers worldwide.

About 99 Cents Only Stores: Key Industries and Achievements

99 Cents Only Stores is more than just a discount retailer — it’s a logistics and supply chain innovator that has disrupted traditional retail through aggressive sourcing and operational efficiency. Below are the key industries it impacts and major milestones in its history.

1. Grocery and Food Retail

Over 40% of 99 Cents Only Stores’ inventory consists of food and beverage items — including canned goods, snacks, dairy, frozen foods, and bottled water. The company partners directly with major food manufacturers to purchase overstock, discontinued flavors, and near-expiry items. This allows them to offer name-brand products at 50–80% off retail prices.

Notable achievements:

  • First discount retailer to offer name-brand baby formula at 99 cents
  • Partnered with Coca-Cola to distribute surplus seasonal beverages
  • Introduced a private-label organic line in 2021, now available in 120+ stores

2. Consumer Packaged Goods (CPG)

99 Cents Only Stores is one of the largest buyers of CPG overstock in the U.S. The company sources products from Procter & Gamble, Unilever, Colgate-Palmolive, and Clorox — often purchasing entire pallets of discontinued packaging, minor formulation changes, or seasonal variants.

Result: Shoppers can find full-size shampoo bottles, toothpaste, laundry detergent, and cleaning supplies — all priced at 99 cents or less.

3. Seasonal and Holiday Merchandise

Every year, the company becomes a go-to destination for holiday decorations, costumes, and party supplies. It buys excess inventory from major retailers like Target and Walmart after holidays, then resells it at rock-bottom prices.

Example: In 2023, 99 Cents Only Stores sold over 2 million Halloween costumes — many originally priced at $40+ — for just 99 cents.

4. Electronics and Home Goods

Though not a specialty electronics retailer, 99 Cents Only Stores offers a rotating selection of small electronics — including phone chargers, LED lights, kitchen gadgets, and Bluetooth speakers — sourced from liquidators and manufacturers clearing out warehouse inventory.

Many of these items carry manufacturer warranties and are identical to those sold in big-box stores.

5. Sustainability and Waste Reduction

By rescuing overstock and near-expiry goods from landfills, 99 Cents Only Stores plays a critical role in reducing consumer waste. In 2022, the company diverted over 120 million pounds of merchandise from landfills — equivalent to the weight of 12,000 elephants.

The company also partners with local food banks to donate unsold, non-perishable food items — contributing over 8 million meals annually.

6. Employment and Community Impact

With over 15,000 employees nationwide, 99 Cents Only Stores is one of the largest private employers in several California counties. The company offers full-time positions with benefits, including healthcare, 401(k), and tuition reimbursement.

In 2023, it launched the “99 Cents Community Fund,” donating $5 million to local food banks, shelters, and youth programs across its operating states.

Global Service Access

Although 99 Cents Only Stores operates only in the U.S., its business model and customer service infrastructure are designed with global scalability in mind. Here’s how international customers and businesses can still access its services:

1. International Shoppers

Travelers from Canada, Mexico, and beyond frequently cross the border to shop at 99 Cents Only Stores. Many visitors from Vancouver, BC, and Tijuana, Mexico, make regular trips to Southern California stores to purchase bulk groceries, household items, and seasonal goods at unbeatable prices.

Pro Tip: Bring a U.S. driver’s license or passport for smoother border crossings. Some stores offer free parking for international visitors.

2. Global Vendors and Suppliers

Manufacturers and distributors worldwide can sell overstock or closeout inventory to 99 Cents Only Stores. The company actively seeks international suppliers for products that meet its quality and pricing standards.

To become a vendor, visit www.99centsonlystores.com/vendor and submit a product catalog. Requirements include:

  • Minimum order quantity of 500 units
  • Compliance with U.S. safety and labeling standards
  • Ability to ship to distribution centers in California or Texas

3. Online Access for International Customers

While 99 Cents Only Stores does not ship internationally, its website offers:

  • Store locator with maps and hours
  • Product categories and inventory examples
  • Corporate sustainability reports
  • Press kits and media resources

International researchers, students, and retail analysts use the site to study the discount retail model.

4. Language Support

The company serves a large Spanish-speaking customer base — particularly in California and Texas. Customer service representatives are trained in basic Spanish, and store signage is bilingual in high-traffic areas. The website is available in English only, but Google Translate can be used for basic navigation.

FAQs

Is there a 99 Cents Only Stores in Portland, Oregon?

No. As of 2024, 99 Cents Only Stores does not have any locations in Oregon or Washington. The closest stores are in Vancouver, Washington, and Northern California.

Is the “Portland Toll Free Closeout Deals Hotline” real?

No. Any phone number claiming to be a “Portland 99 Cents Only Stores hotline” is fake. The only official number is 1-800-996-5689.

How do I find out what’s on closeout today?

There is no hotline or website that lists daily closeouts. The best way is to visit stores early in the morning, when new shipments arrive. Check social media for store updates — but don’t rely on them for real-time inventory.

Can I return items without a receipt?

Yes, but only at the store where you made the purchase. You’ll receive store credit for the lowest price the item was sold at in the past 30 days. Refunds are not issued in cash.

Do they offer online shopping or delivery?

No. 99 Cents Only Stores is an in-store-only retailer. No e-commerce platform exists.

Can I buy in bulk for my small business?

Yes. Contact corporate at 1-800-996-5689 or submit a vendor inquiry at www.99centsonlystores.com/vendor. Bulk purchases are subject to availability and minimum order requirements.

Do they accept EBT/SNAP benefits?

Yes. All 99 Cents Only Stores locations accept EBT cards for eligible food items.

What’s the best day to shop for closeouts?

Tuesdays and Thursdays are typically restock days. Arrive between 7–9 AM for the best selection.

Are the products safe and legitimate?

Yes. All products are sourced from authorized manufacturers and meet U.S. safety standards. Items are not counterfeit or expired.

Can I apply for a job at 99 Cents Only Stores?

Yes. Visit www.99centsonlystores.com/careers to view openings and apply online. Positions include cashier, stock clerk, and store manager.

Conclusion

The myth of a “99 Cents Only Stores Portland Toll Free Closeout Deals Hotline” is just that — a myth. There is no such number. There are no stores in Portland. And there is no secret hotline to unlock exclusive deals.

But that doesn’t mean you can’t benefit from what 99 Cents Only Stores offers. With its unmatched selection of discounted groceries, household essentials, seasonal items, and electronics — all priced at 99 cents or less — the brand remains a powerhouse in the discount retail space. The key to maximizing your savings isn’t a phone number. It’s timing, persistence, and knowing where to go.

If you’re in the Pacific Northwest, plan a trip to Vancouver, WA, or drive to Northern California. Visit early in the morning. Talk to the store manager. Be ready to grab items before they’re gone. That’s the real “closeout deal” strategy.

For all other inquiries — whether you’re a customer, supplier, or researcher — use the official channels: 1-800-996-5689, customerservice@99only.com, or the website. Avoid scams. Don’t trust random numbers. And remember: the magic of 99 Cents Only Stores isn’t in a hotline. It’s in the shelves — waiting for you to find them.

Stay smart. Shop smart. And never pay full price when 99 cents is all it takes.